Welcome to the SantaMonica Appliance Solutions website. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or contact us for service-related purposes.

Information Collection

We collect personal information that you provide to us voluntarily through our call request form or direct calls for service purposes. This information may include your name, phone number, email address, and details about your appliance service needs. Additionally, we may collect non-personal data through cookies or web beacons to enhance user experience and website functionality.

Use of Information

The personal information you provide allows us to respond to your service requests and to communicate effectively with you regarding service-related matters. We may use your information to contact you via phone, email, or text for updates, scheduling, or follow-ups on your service inquiries.

Sharing of Information

We may share your information with our trusted partners who assist in operational and service needs. These partners are contractually obligated to protect your information and use it solely for the purposes you have agreed to. We will not sell, rent, or disclose your information to third parties without your consent, except as required by law.

Cookies and Non-Personal Data

Our website uses cookies and similar technologies to gather non-personal information about users to improve the website’s functionality and user experience. This may include data about your browser type, operating system, and browsing behavior. You can manage your cookie settings through your browser options.

Your Rights and Limitations

By contacting us and using our services, you agree to allow us and our partners to communicate with you via phone, email, or text for service-related purposes. You acknowledge that your information may be shared with trusted partners for operational needs. Furthermore, you waive the right to sue or initiate any legal action beyond direct negotiation for disputes related to your use of the website or services provided.

Limitation of Liability

Any claims or disputes arising from your engagement with SantaMonica Appliance Solutions are limited to a maximum compensation amount of $100. We will work with you directly to resolve any issues amicably. Both parties agree to bear their own legal fees and expenses should a dispute occur.

Opting Out

If you wish to opt out of communications or request further information about your personal data, please contact us at (310) 742-5139. We will address your request promptly and ensure your preferences are respected.

Changes to This Policy

SantaMonica Appliance Solutions reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website and our services signifies your acceptance of any updates to this policy.

Thank you for choosing SantaMonica Appliance Solutions. We value your privacy and are committed to providing you with a secure and reliable service experience.